Last Updated: 24 February 2026
This Shipping and Delivery Policy (“Policy”) governs the shipping, handling, and delivery of products purchased from Inara Ethnic, a sole proprietorship owned and operated by Uzma Murslin, with its registered office at Flat No-12A01, Premises CGH-01, Sector-135, Noida, District Gautam Buddh Nagar, Uttar Pradesh-201301, India, and operational office at K315 Vivek Vihar, Sector-82, Noida, Uttar Pradesh-201301, India.
By placing an order on our website, you agree to the terms and conditions outlined in this Policy.
1. ORDER PROCESSING TIME
All orders are processed from our operational facility in Noida, Uttar Pradesh, India.
Since we maintain ready stock, orders are typically processed within:
- 1–2 business days after successful payment confirmation.
Orders placed on:
- Sundays; or
- Public holidays
will be processed on the next business day.
Order processing includes:
- Order verification
- Quality check
- Secure packaging
- Dispatch preparation
Inara Ethnic reserves the right to delay processing in case of:
- High order volume
- Fraud verification requirements
- Incorrect or incomplete address
- Operational or technical issues
2. SHIPPING LOCATIONS
We ship both:
- Across India (Domestic Shipping)
- Internationally (Worldwide Shipping)
International shipping availability may vary depending on destination country and logistics service availability.
3. SHIPPING METHODS AND COURIER PARTNERS
We use trusted third-party courier and logistics providers including, but not limited to:
- Delhivery
- Bluedart
- DTDC
- Xpressbees
- India Post
- DHL
- FedEx
- Aramex
- Other reliable logistics partners
Courier partner selection is based on delivery location, service availability, and operational efficiency.
We reserve the right to change courier partners without prior notice.
4. DELIVERY TIMELINES
Delivery timelines are estimates and not guaranteed.
Domestic Shipping (India)
Estimated delivery time:
3–7 business days after dispatch
Delivery timelines may vary based on:
- Customer location
- Courier partner
- Remote or rural areas
International Shipping
Estimated delivery time:
7–21 business days after dispatch
Delivery timelines depend on:
- Destination country
- Customs clearance
- International logistics providers
Customs processing may cause delays beyond our control.
5. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
Shipping charges may vary depending on:
- Delivery location
- Order value
- Shipping method
- International destination
Shipping charges are non-refundable unless required under applicable law.
6. ORDER TRACKING
Once your order is dispatched, you will receive:
- Tracking number
- Courier partner details
via Email, SMS, or WhatsApp.
Customers are responsible for tracking their shipments using the provided tracking information.
7. DELIVERY ATTEMPTS
Courier partners will attempt delivery as per their policies.
If delivery fails due to:
- Incorrect address
- Customer unavailability
- Refusal to accept delivery
the order may be returned to us.
In such cases, additional shipping charges may apply for re-dispatch.
8. CUSTOMER RESPONSIBILITY
Customers are responsible for providing:
- Accurate name
- Correct shipping address
- Valid phone number
- Correct postal code
Inara Ethnic shall not be liable for delivery failure due to incorrect or incomplete information provided by the customer.
9. DELIVERY CONFIRMATION
Delivery shall be considered complete when the product is delivered to:
- The shipping address provided; or
- Any person available at the delivery address
Courier confirmation shall be considered valid proof of delivery.
Inara Ethnic shall not be responsible for loss or theft after delivery confirmation.
10. SHIPPING DELAYS
Delivery timelines are estimates and not guaranteed.
Delays may occur due to:
- Courier operational issues
- Weather conditions
- Natural disasters
- Government restrictions
- Strikes
- Customs clearance
- Remote area delivery
Inara Ethnic shall not be liable for delays caused by third-party logistics providers.
11. INTERNATIONAL SHIPPING – DUTIES AND TAXES
For international orders:
- Import duties
- Customs charges
- Taxes
are the responsibility of the customer.
These charges are not included in product or shipping price.
Inara Ethnic is not responsible for customs delays or charges.
12. FAILED DELIVERY OR RETURNED SHIPMENTS
If a shipment is returned due to:
- Customer unavailability
- Incorrect address
- Refusal to accept order
we reserve the right to:
- Charge additional shipping fees for re-delivery; or
- Cancel the order and deduct shipping and handling charges from refund.
13. DAMAGED PACKAGE DURING SHIPPING
If the package appears visibly damaged at delivery, customers must:
- Record an unboxing video; and
- Contact us within 3 days of delivery.
Claims without proper unboxing video proof may not be accepted.
Refer to our Return and Refund Policy for details.
14. FORCE MAJEURE
Inara Ethnic shall not be held liable for shipping delays caused by events beyond our control, including:
- Natural disasters
- War
- Pandemic
- Government restrictions
- Transportation disruptions
- Force majeure events
15. LIMITATION OF LIABILITY
Inara Ethnic shall not be liable for:
- Courier delays
- Loss caused after delivery confirmation
- Customer-provided incorrect address
- Customs delays
Our liability is limited to the order value paid.
16. POLICY ACCEPTANCE
By placing an order, you acknowledge and agree to this Shipping and Delivery Policy.
17. CONTACT INFORMATION
For shipping-related inquiries, contact:
Inara Ethnic
Owner: Uzma Murslin
Email: care@inaraethnic.com
Phone: +91-7827737528
Registered Address:
Flat No-12A01, Premises CGH-01, Sector-135, Noida, District Gautam Buddh Nagar, Uttar Pradesh-201301, India
Operational Address:
K315 Vivek Vihar, Sector-82, Noida, Uttar Pradesh-201301, India
